Privacy Policy

Terms and Conditions

Last Updated: 25 January 2023

Welcome to The Strategy Squad. By engaging with our business advisory services, accessing our website, or interacting with our social media platforms, you agree to be bound by these Terms and Conditions ("Terms"). These Terms govern your use of our website, our services, and all interactions with The Strategy Squad. 

Please read these Terms carefully.

Service Scope

The Strategy Squad provides business advisory services, strategic planning, coaching, mentoring, and other business growth services to help you achieve measurable results. Our advice, recommendations, and information are based on professional expertise; however, the responsibility for business outcomes remains with the client. Our services do not constitute legal, financial, or tax advice.

Acceptance of Terms

You confirm your acceptance of these Terms and any related policies by using our services, website, or social media channels. If you disagree with these Terms, please refrain from using our services.

Indemnity and Limitation of Liability

To the maximum extent permitted under Australian law, The Strategy Squad is not liable for any loss, damage, or expenses incurred due to the use or reliance on our services, advice, or information.

General Indemnity: You agree to indemnify and hold harmless The Strategy Squad, its directors, employees, and agents from any claims, losses, damages, or expenses arising out of or in connection with your use of our services.

Advisory Indemnity: While our advice is intended to support and guide your business success, it is your responsibility to conduct due diligence and apply our recommendations judiciously. The Strategy Squad is indemnified against any adverse business outcomes resulting from implementing our advice.

Professional Liability Limitation: The Strategy Squad’s liability is strictly limited to direct damages and shall not, under any circumstances, exceed the fees paid for the specific services provided that gave rise to the claim.

Compliance with Australian Data and Privacy Laws

The Strategy Squad complies with the Privacy Act 1988 (Cth), Australian Privacy Principles (APPs), and other relevant Australian data protection laws to ensure that personal information is handled responsibly.

Data Collection: Personal information collected through lead capture tools, website forms, and social media channels is strictly used for business purposes and not shared without consent.

Data Storage: All data is stored securely, with measures in place to protect against unauthorised access, modification, or disclosure.

Data Access and Correction: Clients have the right to access their personal information and correct any inaccuracies by the Privacy Act. They can make requests by contacting us directly.

Data Retention: 

Personal data will be retained only for as long as necessary to provide services or comply with legal obligations.

5. Anti-Spam Compliance

We adhere strictly to the Spam Act 2003 (Cth) and ACMA guidelines regarding unsolicited communications.

Consent for Marketing: By providing your contact details, you consent to receive communications from The Strategy Squad, which you can opt out of at any time.

Opt-Out Option: All our electronic communications allow recipients to unsubscribe or opt-out of future messages.

Identifiable Sender: We ensure our communications are clearly identifiable and linked to The Strategy Squad, with accurate sender details provided.

6. Debt Collection and Payment Terms

For all invoices and payments due to The Strategy Squad, we adhere to the Australian Competition and Consumer Commission (ACCC) guidelines for debt collection.

Payment Requirements: Payments are due in accordance with the timelines specified on invoices. Delays or non-payment may result in service suspension or collection actions.

Debt Collection Protocol: In the case of overdue payments, The Strategy Squad reserves the right to engage third-party collection agencies. You will be notified in advance of any such action.

Dispute Resolution: If a payment dispute arises, we encourage communication to reach a resolution. Clients may submit concerns to our support team for review.

Confidentiality and Intellectual Property Protection

The Strategy Squad respects client confidentiality and maintains strict safeguards to protect sensitive business information.

Confidential Information: Any proprietary information shared with us will be treated as confidential. We take all necessary precautions to prevent unauthorised disclosure.

Intellectual Property Rights: All content, material, and intellectual property created by The Strategy Squad remain the property of The Strategy Squad, unless explicitly stated otherwise. You agree not to copy, reproduce, or distribute any proprietary material without our permission.

8. Use of Social Media Platforms

By engaging with us on social media (Facebook, Instagram, LinkedIn), you agree to comply with these platforms' policies and any additional terms we may have in place.

Content Moderation: We reserve the right to remove inappropriate or unlawful content posted on our pages or shared with us.

Lead Capture: Social media lead capture forms are used in compliance with Australian privacy and anti-spam laws.

9. Website Use and Cookies

The Strategy Squad website uses cookies and other tracking technologies to enhance user experience and gather data on site usage.

Cookies Policy: By using our website, you consent to the use of cookies for analytical, functional, and marketing purposes. You can modify your browser settings to reject cookies.

Analytics and Tracking: We use Google Analytics and similar tools to analyse website traffic, which may collect anonymous data on user behaviour. This data is used solely for internal improvements and is not shared with third parties.

10. Governing Law and Jurisdiction

These Terms and all interactions with The Strategy Squad are governed by the laws of the State of Victoria, Australia. Any disputes will be resolved in Victoria under Australian law.

11. Modifications to Terms

The Strategy Squad reserves the right to update or amend these Terms to comply with changing laws and practices. We recommend reviewing this page periodically to stay informed of any changes.

12. Contact Us

If you have any questions or concerns regarding these Terms or our services, please get in touch with us:

The Strategy Squad

Email: andre@thestrategysquad.com.au

Phone: 0475 278 255